内容简介：

This book provides an up-to-date and comprehensive institutional analysis of online dispute resolution (ODR), with a focus on the developments in China as well as their doctrinal and practical implications globally. In the book, a wide range of ODR mechanisms, including online arbitration, online litigation, online mediation, crowdsourced ODR, and blockchain escrow services and more, are thoroughly examined and compared through an original analytical framework that highlights the evolutionary trajectories of dispute resolution in the digital era. The author leverages several empirical studies and her experience working with the Supreme People’s Court on formulating the rules for online courts. She presents an insightful, panoramic overview of ODR practices across Chinese courts, arbitration commissions, and online businesses, including detailed case studies and critical analyses of major digital platforms such as Taobao and the internet courts, which informs not only a new conception of justice adapted to the internet society but also different developmental paths for both established and emerging methods of ODR. This book will appeal to scholars, practitioners and policymakers with an interest in online dispute resolution, online courts, law and technology, as well as digital platforms and the internet economy.

本书对在线争议解决（Online Dispute Resolution, ODR）进行了最新且全面的制度性分析，重点关注中国在该领域的发展及其对全球的理论与实践影响。书中通过独创的分析框架，系统研究并比较了多种在线争议解决机制，包括在线仲裁、在线诉讼、在线调解、众包在线争议解决、区块链托管服务等，揭示了数字时代争议解决机制的演变轨迹。作者运用多项实证研究，并结合其参与最高人民法院制定互联网法院规则的实践经验，对中国在线争议解决实践提供了深刻而全面的概述，包括细致的案例研究和批判性分析，涵盖中国法院（比如互联网法院）、仲裁委员会，以及互联网企业（比如淘宝）。这不仅为适应互联网社会提供了新的司法理念，同时，也为既有的和新兴的在线争议解决机制提出了不同的发展路径。本书适合于对在线争议解决、互联网法院、法律与科技，以及数字平台和互联网经济感兴趣的学者、实务工作者和政策制定者。

作者简介：

高薇，3354cc金沙集团长聘副教授、博士生导师。主要研究国际商事仲裁法、国际私法、国际经济法、互联网治理等。

高薇 著: Online Dispute Resolution in China: Institutional Analysis and Legal Practice（《中国在线争议解决：制度分析与法律实践》, Routledge, 2025.